Painkiller Clothing is a brand created by one, catering for streetwear, stagewear and clothes for the daring and a passion for all things heavy metal. Ran completely by one, I am a small independent business creating mainly leather based garments. Everything I create is one of a kind and completely by hand. Collection releases are announced on my social media pages (Facebook/Instagram/Tumblr). There are normally new items on store every 2-4 weeks, although please feel free to email for any queries or details. Serious questions only please.
- Do you ship worldwide?
Yes, anywhere and everywhere! I dispatch and am based in the UK. Tracking is optional, so please let me know. Normally I will send a tracking number if I haven't posted there before.
- An item is sold out, when will you re-stock?
Everything I make is one of a kind so when it's gone, it's gone. I like to keep a sense of individuality in my items, so please don't be offended if I don't create it again. Any requests for similar items are most welcome though!
- How long will my item take to arrive?
Items are dispatched on average the same day or 1-2 days after purchase. UK deliveries normally take between 2-3 days, overseas between 3-21 days. Everything is posted 1st class or fastest shipping option, so it's normally fast. Please don't hesitate to contact me if you are worried about your parcel.
- Can I order custom items?*
Due to health reasons, I can no longer create custom orders for anyone and everyone. As well as making regular collections and running everything it has taken too much impact on my personal health and I can only agree to select orders now. If you are interested, please email me. I'd be interested in creating stage wear and heavy detailed items. Please note creation time for custom orders is now extended.
- 'Hi I'm a model/musician/blogger would like to promote your brand, will you send me free items for exposure?'
No. Support small independent businesses and buy. Please treat smaller brands as you would with your day to day shop.
- Do you need models for your clothing?
Majority of the time, I do not as I model the garments in photos. Occasionally I will announce I need models though, if you do ask please send a portfolio/links.
- Can I have an item before the collection release?
No. I like to give everyone an equal opportunity in purchasing an item and it's unfair to sell it directly beforehand.
- I really like this stage clothing/jacket/item someone else has made, will you re-make it?
- How do I care for my leather items?
DO NOT WASH GENUINE LEATHER - Always dry clean/wipe clean. Majority of the faux leathers on store can be machine washed (cold wash!). Spandex and coated materials are recommended cold wash and hand wash.
PLEASE NOTE: There are no refunds for incorrect sizing, if items are no longer wanted, if the description is misread or if the item has been damaged/altered purposely by the customer. If you have another issue other than these, please do not hesitate to contact me.
*Custom orders are currently on a pause due to a higher demand for the web shop than made to order. If you have enquiries for custom orders, I am currently interested in stage wear, heavy detailed/genuine leather designs.